Privacy Policy

What we receive

You can browse this website without creating an account or giving us any personal details.

The booking form does not send anything to our servers. It prepares a WhatsApp message on your device; we only receive it if you choose to send it. When you message or call us, we receive your phone number, your name as shown on WhatsApp, and what you tell us — for example your car model, the service you need and, for home service, your address or location.

How we use it

We use this information only to reply to you, give you a quote, arrange your appointment or home-service visit, carry out the work and follow up on it (including warranty questions).

We do not sell your information and we do not use it for advertising.

Stored on your device

The website remembers your language and your light or dark display choice so the page looks the way you left it. These are kept in your browser and are not used to track you.

We count visits to the website ourselves, to see which pages and buttons are used: the page opened, the kind of device, the site that led you here, and presses on the WhatsApp, call and basket buttons. These counts are anonymous. They use no cookies, we do not keep your IP address, they cannot be linked to you from one day to the next, and we delete them after about a year.

We do not use advertising trackers or any other company's analytics on this website.

Content from other companies

Some parts of the website are provided by other companies: the branch maps (Google Maps), our videos (TikTok and Instagram, loaded only when you press play), WhatsApp for messages, and PayLater if you choose to pay in installments. When you use these, the company concerned receives information under its own privacy policy.

Sharing

We share information only when it is needed to serve you — for example with PayLater when you ask to pay in installments — or when the law requires it.

How long we keep it

We keep conversations and service records for as long as they are needed to serve you, handle warranty questions and meet our legal and accounting obligations.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it when we no longer need to keep it. Contact us by email or WhatsApp using the details at the bottom of this page.

Changes

If we change this policy, we will update it on this page with a new date.